Skip to content
Filari
Services Pricing Portfolio About
Chat on WhatsApp
Universities, Colleges & Higher Education

Build the Digital Student Journey — From Discovery to Learning.

Filari designs and develops higher-education websites, program discovery experiences, enquiry systems, application journeys, payment workflows, student portals, LMS platforms and institutional integrations.

Website Admissions Student Portal LMS Integrations Analytics
See the Student Journey

Built for the people who own the decision

Vice Chancellor Registrar Director CTO / CIO Admissions Head Digital Head Marketing Head Online Education Team

Engagements begin with a discovery and process-mapping phase, and are scoped as a custom enterprise proposal.

The Problem

Higher Education Cannot Run on Disconnected Digital Journeys.

Most institutions do not lack systems. They have too many, procured at different times, none of which know about the others.

Separate website and admissions

The public site and the application system are built, hosted and managed as two unrelated products.

Duplicate student data

The same applicant exists three times, in three formats, with no single identifier.

Static program pages

Programs are hard-coded pages that departments cannot update or compare.

Manual document handling

Certificates arrive by email, get renamed by hand and are verified from a shared drive.

Payment reconciliation

Fees are collected in one system and matched to applicants in a spreadsheet.

Disconnected CRM

Enquiries sit outside the admission record, so counsellors work without history.

LMS separate from admission

An admitted student is created again in the learning platform, manually.

Poor visibility across student journey

No single view of where an applicant stands from enquiry to enrolment.

A student should not experience five disconnected systems while joining one institution.

The Student Journey

Twelve Stages. One Student Record.

Each stage writes to the same record, so nothing is re-entered and every department sees the same applicant.

  1. Stage 01

    Program Discovery

    Search, compare and shortlist programs

  2. Stage 02

    Enquiry

    Captured with program, source and intake

  3. Stage 03

    CRM

    One record from the first interaction

  4. Stage 04

    Counselling

    Owned by a named counsellor with a next action

  5. Stage 05

    Account Creation

    The applicant gets credentials, not a form

  6. Stage 06

    Application

    Multi-step, saved and resumable

  7. Stage 07

    Documents

    Uploaded, versioned and reviewed in place

  8. Stage 08

    Fee Payment

    Gateway payment with a receipt on the record

  9. Stage 09

    Admission

    Decision recorded and communicated

  10. Stage 10

    Student Portal

    Profile, status, payments and documents

  11. Stage 11

    LMS

    Courses provisioned from the admission record

  12. Stage 12

    Academic Engagement

    Learning, assessment and progress

Digital Experience

A Website That Can Carry an Entire Institution.

Multiple schools, hundreds of programs, dozens of editors — and one content architecture underneath.

University Website

The institutional front door, built to hold real depth.

School/department pages

Each school with its own structure, editors and identity.

Programs

Structured program records, not hand-built pages.

Faculty

Profiles, publications and departmental affiliation.

Research

Centres, projects and publications, kept current.

News

Institutional announcements with proper archives.

Events

Calendars, registrations and past-event records.

Campus

Facilities, hostels, location and campus life.

Dynamic CMS

Departments update their own content within guardrails.

International pages

Country-specific information for overseas applicants.

Program search

Filter by school, level, mode, intake and eligibility.

SEO/AEO/GEO architecture

Structured so search engines and AI answer engines can read it.

Application Management

The Application Is the Product. Build It Like One.

Everything an applicant does, and everything your office does in response, on one record.

01 Account creation Applicants get a login, not a one-time form
02 Multi-step application Long forms broken into reviewable stages
03 Conditional fields Questions that change by program and category
04 Document uploads Typed slots with format and size rules
05 Save/resume Progress kept across sessions and devices
06 Application status The applicant can always see where they stand
07 Payment Application and admission fees, taken in flow
08 Receipts Issued automatically and stored on the record
09 Notifications Email and WhatsApp at each state change
10 Admin review Queues, checklists and decision logging
11 Counsellor assignment Ownership by program, region or intake
12 Reports Funnel, source, program and intake reporting
Student Portal

One Login for Everything the Student Needs.

The portal is where the applicant becomes a student. The same account carries their application, their payments and their course information forward.

Profile Applications Payments Documents Notifications Course information Receipts Status Support
CRM & Integrations

It Only Works If It Talks to What You Already Run.

Institutions rarely start from zero. The build is planned around the ERP, SIS, gateway and communication tools already in place.

Integration scope is confirmed during discovery, once the existing systems and their APIs are documented.

Lead CRM Lead-source tracking Counsellor assignment Application sync ERP/SIS Payment gateway Email WhatsApp Analytics Third-party APIs
Learning Platform

An LMS That Starts From the Admission Record.

Optional, and custom. When learning is delivered digitally, the admitted student should already exist in it.

How the LMS is scoped

LMS is separately scoped according to users, functionality, storage and integration.

Courses Content Assessments Assignments Live learning Recorded learning Certificates Progress Faculty tools Student analytics
Optional AI

AI Where It Removes Work, Not Where It Adds Risk.

Each assistant is scoped to approved content and a defined task. None of it is switched on by default.

Program discovery assistant Helps a prospective student narrow programs by eligibility and interest. Applicant FAQ Answers admission questions from content your office approves. Lead summarisation Condenses a long enquiry history into what the counsellor needs. Content assistance Drafts and formats departmental content for human review. Student-service assistant Handles routine portal and process questions. Knowledge search Search across institutional documents and policies.

AI agent usage is billed separately.

Delivery Model

Ten Phases, Signed Off One at a Time.

No package tiers. Each engagement is scoped from discovery and issued as a custom enterprise proposal.

Phase 01

Discovery

Stakeholders, systems and constraints

Phase 02

Process Mapping

How admission actually runs today

Phase 03

Architecture

Data model, integrations and environments

Phase 04

UX

Journeys, wireframes and interface design

Phase 05

Development

Built in reviewable increments

Phase 06

Integration

ERP, SIS, gateway and communications

Phase 07

Testing

Functional, load and security testing

Phase 08

UAT

Your teams sign off against real cases

Phase 09

Launch

Migration, cutover and go-live support

Phase 10

Support

Post-launch support and iteration

Custom Enterprise Proposal

Scope, phasing, integration effort, timelines and commercials are documented after discovery — not quoted from a price list.

Proof

Verified Education Work, Shared on Request.

Institutional references and case studies are shared during the consultation, with the client's permission. We do not publish impact metrics we cannot evidence.

institution logo institution logo institution logo institution logo

Logo slots are reserved for verified education clients supplied by Filari.

Your Institution Is Complex. Your Student Journey Shouldn't Feel That Way.

A first conversation covers your current systems, the admission process as it runs today, and where the journey breaks.

Talk on WhatsApp

Engagements are scoped after discovery and issued as a custom enterprise proposal.